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Is Your Operational Expertise Sitting in Text Files Anyone Can Copy?

If your prompts are portable, so is your competitive advantage. Where Your Operational Knowledge Actually

Enterprise Agents Don’t Need Better Models. They Need Better Plumbing.

Boston Consulting Group's AI Platforms Group recently published a briefing on building effective enterprise agents

Content Agents vs. Cognitive Agents: Why Industrial Operations Need Decision Intelligence, Not Just Task Automation

Microsoft's Ignite 2025 conference put AI agents at the center of enterprise strategy. As organizations

Obituary for 2025: The Year We Buried the Copilot Dream and Discovered What Intelligence Actually Requires

This obituary was composed from the collected works and articles of Michael Carroll and Pieter

The Question Elite Operators Ask That Most Vendors Can’t Answer

When Separate Conversations Point to the Same Gap Maria Joyce, VP of Maintenance & Engineering

Why Agentic Operations Is More Than Agentic AI

When equipment fails at 2 AM, the operator who sees the alarm often knows what

The Hidden Crisis in Enterprise AI: Why Software Bills of Materials Are Your Best Defense

  Gartner predicts that through 2028, over 50% of AI initiatives will halt because organizations

When Mechanical Engineers Start Building Multi-Agent Systems

Something happened in our engineering team recently that made me rethink what expertise means in

When IT Needs and Operational Value Diverge: A Multi-Agent Reality Check

I joined an interesting call today with the IT division of a large multinational energy

The Industrial Agentic Organization: Part 3 – Technology Architecture and Implementation Roadmap

In Parts 1 and 2, we explored business model shifts, organizational changes, governance requirements, and

The Industrial Agentic Organization: Part 2 – Governance and Workforce Transformation

In Part 1, we explored how agentic organizations fundamentally change business models and operating structures.

The Industrial Agentic Organization: Part 1 – Understanding the Shift

Will your organization lead the AI transformation or struggle to catch up later? That's the