Operate Your Plant at Full Potential

Guided by Recommendations, Powered by AI, Focussed on Outcomes, Delivered in Real-Time

Run more often, produce more when running, increase process yield, and reduce costs in a safe, responsible manner with XMPro Intelligent Digital Twins.

XMPro Intelligent Digital Twin Suite Provides a Common Operating Picture Across The Value Chain

Industrial Problem? There Is A Digital Twin Use Case  For That…



Power & Utilities

Indicative of typical use cases, this is not an exhaustive list of possible use cases.

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Data Stream Designer


Recommendation Manager

App Designer

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Case Studies


Challenge: In order to maximize underground mining operations, the underground conveyor system, a frequent cause of unplanned downtime, needed to reduce its downtime by 30% as an initial target for a predictive maintenance solution

Solution: XMPro actively monitors 52 conveyors (spanning over 80+km) in real time, predicting fluid coupling and lagging failures with prescriptive recommendations.

Benefits: Within five months, the solution identified a potential saving of 184 hours of borer downtime, equating to 44k product tonnes. Exceeding the target, the solution achieved over a 80% reduction in downtime for fluid coupling failures. It now monitors multiple asset types across several mines


Challenge: Engineers are overwhelmed with unscored asset events from IoT telemetry, tribology tests, and OEM alarms, making it arduous to timely track, triage, and respond to critical events to avert equipment downtime across a large mobile asset fleet

Solution: XMPro scores each event in real-time using Company’s proprietary triage scoring models. Engineers manage exceptions and address root causes

Benefits: The implementation led to a 95% reduction in events requiring manual scoring before triage, and a 4X improvement in the Engineer-to-Asset ratio against industry standards. Consequently, reliability engineers can prioritize providing solutions to root causes.

OEM Machine Builder

Challenge: A multinational OEM and machine builder needed a digital solution to offer equipment monitoring and predictive maintenance services worldwide, utilizing subject matter experts in Remote Operations Centers as part of a servitization model

Solution: XMPro provided a Digital Twin-oriented Remote Operation Center platform, enabling OEM engineers to monitor and service global clients in real time.

Benefits: XMPro’s iDTS provides a unified platform for OEM engineers and clients to collaboratively view and discuss specific asset and process events with potential operational impacts. This enables OEM engineers to offer remote, comprehensive support to their global clientele.

The Ultimate Guide to Digital Twins

We’ve published a 3000-word guide to help you understand exactly what a digital twin is and how you can use it to manage your operations in real-time. In the guide, you’ll learn:

  • The different types of digital twins
  • How to use AI & machine learning with digital twins
  • Blockchain & digital twins
  • How to design digital twin applications
Digital twin guide