XMPro Cool Vendor 2012
Gartner’s approach to Intelligent Business Operations is the next evolution of process management, which involves handling unstructured processes, social collaboration that is built into processes, and the ability to deploy processes on mobile platforms.
XMPro’s Event-based process approach rather than Workflow-based approach is what we believe to be one of the key reasons Gartner recognized our innovation. XMPro’s approach to Intelligent Business Operations revolves around Case Management, Workflows and Business Rules implanted into the same audit trail (to avoid operating in two distinct products), Social Collaboration that is built into processes (to embed social conversations as part of process audit trails), Application Integration into backend business applications, Document Management in case files, and finally Process Analytics where Big Data, predictive models and Next Best Actions are entrenched into High risk, hard to control processes.
XMPro has bundled of this all together into “Intelligent Business Operations Server” or “iBOS”, and are really excited about the fact that Gartner recognized this BPMS solution.