What is a “Business Moment” in your business?
(This article was first published on LinkedIn Posts) Leading research firm Gartner is talking about
How Important Are Processes To The Internet Of Things?
In my view the question should be focused on the business outcome: How important is
Making Business Operations More Intelligent
Gartner’s Roy Schulte and Michele Cantara published a great research article on “Practical Ways to
Best Next Action Is The Next Big Thing For Intelligent Operations
What if every person in your organization knew what the Best Next Action is every
Why Workflow Doesn’t Work
Most industries are now knowledge-based industries, from agriculture to manufacturing, construction to mining. These industries
How big of a problem are ‘dark processes’?
Peter Schoof posted this question on ebizQ and here was my reply: Let’s look at Jim’s definition
Why Intelligent Business Operations is Mobile, Social and Smart
I introduced the Unpredictable Process graph in a previous blog post. It is actually more
Operational Risk: When You Stick Your Head In The Sand
Your problem is that you are not addressing 80% of your problem. What do I
The Difference Between Event-based And Workflow-based Processes
There is a long running misconception that business processes are workflow-based. It stems from Business
Why Do You Want Intelligent Business Operations?
There are a number of views on what Intelligent Business Operations (IBO) is, whether it
Is mobile BPM now essential to the business?
This is the topic of a question posted on ebizQ forum. I posted a comment there, but