12 Dec, 2024 Dallas, TX
XMPro, a leading provider of intelligent operations solutions for asset-intensive industries, is pleased to announce that it has been recognized as an Example Vendor for Agentic AI Capabilities in the 2024 Gartner Emerging Tech: Conversational AI Differentiation in the Era of Generative AI report.
The report states that, “generative AI is now a competitive necessity in conversational AI, although GenAI performance and use-case value remain key challenges.”
According to the report, “conversational AI (CAI) providers are using emerging generative AI (GenAI) models, techniques and tools to deliver highly performant offerings.”
The report also mentions that “agentic AI capabilities will be a key, characteristic functionality of the next generation of VAs. Agentic AI extends the value chain and automation potential of current GenAI VAs by providing task execution. In the near term, these tasks will be less risky, such as processing a transaction or implementing benefits changes in Workday or scheduling a meeting. However, for agentic AI capabilities to be adopted, solutions must be highly accurate and well-governed. Agentic AI will also require advanced orchestration and the ability for bot-to-bot communication and collaboration in multiagent frameworks.”
Pieter Van Schalkwyk
CEO - XMPRO
“We are thrilled to be recognized in Gartner’s December 2024 report as an ExampleVendor for agentic AI capabilities. XMPro’s Multi-Agent Generative Systems (MAGS) and Agent Platform EXperience (APEX) stand out for enabling sophisticated Decision Agents that can observe, reflect, plan, and act in complex industrial environments. Going beyond traditional content-focused frameworks, our solutions combine industrial-grade infrastructure with advanced cognitive capabilities to deliver real business value through domain-specialized AI that can execute complex tasks autonomously.”
Gartner, “Emerging Tech: Conversational AI Differentiation in the Era of Generative AI.”, Danielle Casey , 06 December, 2024
Gartner Disclaimer:
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
XMPro iBOS is the only AI-powered platform designed specifically for industrial companies. It enables them to quickly build intelligent solutions for business operations and processes at scale. By combining advanced technologies like AI, machine learning, and Multi-Agent Generative Systems, XMPro boosts operational intelligence, expands capabilities, and automates tasks—helping businesses manage and optimize their processes more efficiently and effectively.