Do You Really Focus On Your Customers?

How To Go From "Zero To Hero" With Intelligent Customer Service

Gartner calls "Intelligent Business Operations" the future of BPM

Download the "iBPMS Maturity Model" guide on the right.

Gartner Inc. says: “Organizations are making their business operations more intelligent by integrating analytics, social and mobile technologies into their processes and the applications that enable them.  The next generation of business processes will move beyond cost savings and efficiency and will drive real-time customer actions.”
  • Is your organization ”customer-centric”?  Do you measure up?
  • To find out download the “iBPMS Maturity Model” now.
Our iBPMS Maturity Model enables you to easily assess your operational maturity based on:
  • Operational Effectiveness
  • Business Process Status
  • Where data resides
  • Reporting
  • Organizational Leadership
  • Human Asset Focus
  • Where Your Time Is Spent
Brought to you by XMPro, Gartner Cool Vendor BPM, 2012.